Billing Settings
The Billing tab shows your subscription status, payment method, and billing history. This is where you manage your plan and view past invoices.
Subscription & Billing Overview
This page gives you visibility into your subscription without needing to contact support. All payment processing is handled securely by our payment provider, Paddle.
Current Plan
At the top of the page, you'll see your active subscription.
Plan Trader Node is a single plan, billed either monthly or annually. The annual option works out cheaper per month than paying monthly.
Price Your recurring cost (monthly or annual).
Status Badge Shows "Active" when your subscription is current.
What's included:
Unlimited challenges and accounts
Multi-currency support
Reports and CSV exports
Everyone is on the same plan, so there are no feature tiers to compare or upgrades to unlock. The only choice is whether you pay monthly or annually.
Plan Actions
Switch between monthly and annual Change your billing cadence at any time. Switching to annual reduces your effective monthly cost.
Cancel Subscription Cancel at any time. You'll keep access until the end of your current billing period.
Payment Method
This section shows your saved payment method.
Card on File
You'll see the card type (Visa, Mastercard, etc.), the last 4 digits, and the expiration date.
Updating Your Payment Method
Click Update to change your payment card:
Click Update
Enter new card details in the secure form
Save the new card
Update your card if it's expiring, you want to use a different card, or a payment was declined.
Payment Security
Card details are handled securely by Paddle. Trader Node never stores your full card number.
Billing History
This section shows all past invoices.
Click Invoice on any row to download or view the invoice PDF. Invoices work as receipts for your accountant.
Managing Your Subscription
Switching Between Monthly and Annual
Open the billing options
Choose monthly or annual
Confirm the change
Switching to annual lowers your per-month cost. The change applies according to your current billing cycle.
Cancelling Your Subscription
Choose Cancel Subscription
Confirm the cancellation
Your access continues until the end of the current billing period
After cancellation, your data is preserved for 30 days, so you can reactivate and pick up where you left off. After 30 days, the account and its data are removed.
Reactivating After Cancellation
If you cancelled and want to resume, return to the Billing tab and re-subscribe. If you're within the 30-day retention window, your data is restored.
Billing FAQs
When am I billed? After your 14-day free trial. If you want to continue to use the platform you will need to choose between the monthly or yearly plan.
Can I get a refund? It depends on your plan:
Free trial: cancel any time.
Annual plan: payments are final once the trial ends.
Monthly plan: payments are final once the trial ends.
Any charge caused by a platform bug: always refunded, regardless of plan or timing.
Refunds are processed by our team. If you think you're eligible, reach out and we'll review it.
What happens if my payment fails? You'll get an email. Update your payment method to restore service. There's a grace period before access is limited.
Do I get an invoice for each payment? Yes, invoices are generated for every charge and appear in Billing History.
Is my payment information secure? Yes. Payments are handled by Paddle, and Trader Node never stores your full card details.
Tax Information
Invoices show the charge amount, and depending on your location, taxes may be included or added separately. If you need invoices with specific tax or business details, check for a billing-details option or contact support.
Related Articles:
Still need help? Ask the team